Effective Date: 18-December-2024

At Virtual Splat Software Pvt. Ltd. ("we", "our", "us"), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose personal information when you use our SaaS software ("Service").

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, company name, and payment information when you create an account or subscribe to our Service.
• Usage Data: Information on how you use the Service, such as login information, session duration, and actions performed.
• Device Data: Technical information about the devices used to access our Service, such as IP address, browser type, and operating system.

2. How We Use Your Information
We use the collected information to:

• Provide and improve our Service;
• Process payments and manage subscriptions;
• Respond to customer inquiries and provide technical support;
• Communicate important updates or changes regarding the Service;
• Ensure compliance with legal obligations.

3. Data Sharing and Disclosure
We will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• To service providers who assist us in operating our Service (e.g., payment processors);
• To comply with legal obligations, such as responding to a subpoena or government request;
• To protect the rights and safety of our company and users.

4. Data Retention
We retain personal information for as long as necessary to provide the Service or as required by law. If you request deletion of your data, we will remove your personal information unless we are legally required to retain it.

5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access and review your personal information;
• Request correction or deletion of your personal information;
• Object to or restrict our use of your personal information;
• Withdraw consent for any data processing based on consent.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience with the Service, analyze usage patterns, and deliver personalized content. You can adjust your browser settings to refuse cookies, but this may limit certain features of the Service.

8. Third-Party Links
Our Service may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of those third-party sites.

9. Children's Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child under 18 has provided us with personal information, please contact us to have it removed.

10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of the Service after any changes indicates acceptance of the updated Privacy Policy.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at sales@virtualsplat.com.